This Privacy Policy explains how Ennelos collects, uses, and protects the personal information you share with us when you visit our website, create an account, or place an order. We are committed to handling your data with care and transparency.

Information we collect

We collect the details you provide directly, such as your name, contact details, delivery address, and order history. We also gather technical information about how you use our site, including your device type and browsing activity, to help us improve your experience.

How we use your information

Your information allows us to process orders, arrange delivery, respond to enquiries, and keep you updated about your purchases. With your consent, we may also send you news about new collections and offers. You can withdraw that consent at any time.

Sharing your information

We share your details only with the partners who help us run our service, such as payment providers and delivery couriers. We never sell your personal data. Where required, we may disclose information to comply with legal obligations.

Your rights

You have the right to access, correct, or delete the personal information we hold about you. You may also object to certain uses of your data or ask us to limit how we process it. To exercise these rights, please contact our support team.

Contact us

If you have any questions about this Privacy Policy or how we handle your data, please reach out through the Help page. We will respond as quickly as we can.